Problems Downloading or Printing PDFs

Try the steps below. Also, be sure you have the most recent version of Adobe Acrobat.

Free download for Adobe Acrobat Reader

Option 1

1. Close your web browser.
2. Open Adobe Acrobat.
3. Acrobat 5 users: Choose "Edit," "Preferences," and "General" (or Options).
   Acrobat 4 users: Choose "File" "Preferences," and "General."
4. Acrobat 5 users: In the Options section, de-select "Display PDF in Browser."
   Acrobat 4 users: In the Options section, de-select "Web Browser Integration."
5. Click OK and then close Adobe Acrobat.
6. Restart your web browser and try again.

Option 2

1. While in your web browser, right-click on the PDF link and save it to your desktop.
2. Close your web browser.
3. Open the saved PDF through Adobe Acrobat from your desktop.

Still Not Working?

Visit Adobe Reader Support for more troubleshooting information.