In order to access your personal account information, you must first sign up with us. It's a one-time process and only takes a few minutes. The enrollment process lets us identify you as the member and provide ongoing security for your personal information.
KPERS uses a state-of-the-art authentication system similar to ones used by leading financial institutions for online banking. It secures your information in two ways. The enrollment process lets us know it's really you and the login process helps you confirm that you are at the real portal site before you enter your password.
Behind the scenes when you enroll, the system finds and stores identifying info about your computer. The system then tries to match that against the computer you use each time to login. Anytime you access your account from a different computer, the system will ask you a security question to verify that it is you. Also, the security questions are used in case you forget your password.
Can I Change my User ID?
Your User ID is part of the enrollment process and cannot be changed.
Can I pick a new image?
No, you cannot select another image. The system identifies this generated image with your account.
Does everyone have the same image?
No, everyone does not have the same image.
Can I edit/change my pharse?
No, you cannot edit or change your phrase.
Are User ID and security answers case sensitive?
No, your User ID and security answers are not case sensitive.
Is password case sensitive?
Yes, your password is case sensitive.
How is the image and phrase used for login security?
During login, your personal image and phrase appear after you enter your User ID. When you see this correct combination, you will know that you are at the real portal and not a malicious web site. This lets you know it is okay to enter your password.
Why am I being asked a security question?
The system does not recognize the computer you are using. This is another layer of security to protect your information.
What if the image and phrase shown are not the ones from enrollment?
The image and phrase are part of the system security. If you do not see your image and phrase, do not enter your password. Please contact KPERS.
What if I forgot my password?
Click on the “forgot password” link. After correctly answering security questions, you will be directed to create a new password.
Can I change my password?
Yes, you can change your password inside your account in the Personal Profile section.